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How to Stop and Restart the Print Spooler in Windows Vista

Document ID:HO3145

Usergroup :External
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Problem

Unable to cancel print jobs; Unable to print; Print queue is unresponsive; Locked print queue; Unable to print; Cannot cancel print job; Printer driver not responding

Environment

How to stop the print spooler; How to start the print spooler; How to get the print queue to respond; Microsoft Windows Vista

Solution

Overview

The print spooler controls print options within Windows.  A problem with the print spooler can affect printer driver performance and Windows print queue responsivenessStop and Start the print spooler to see if observed symptoms subside or remain.

Method 1:  Using Administrative Tools

StepAction
  1Click on the Windows logo start button.
  2Click on Control Panel on the right-hand side of the start menu contents.
  3Click on Maintenance.
  4Click on Administrative Tools.
  5Click on ServicesNOTE:  You may have to provide an administrator profile and password.
  6Scroll through the list and look for Print Spooler.
  7
The following two options are available to stop and start the print spooler: 

  • Click once on Print Spooler to highlight it, and then click on the Stop or Start links in the right-hand window pane,
    or

  • Double-click on Print Spooler, and click on the Stop button followed by the Start button.
  8Observe the status column in the Services window to verify that the print spooler is stopped or started as applicable.

Method 2:  Using the Command Prompt

NOTE:  In order to start and stop the print spooler in the command prompt, the user must launch the command prompt as the administrator. 
StepAction
  1Click on Start.
  2Enter cmd in the Search dialog box.
  3If not logged in as administrator, right-click on cmd, and choose run as administrator.  You will have to give permission or supply an administrator profile and password.
  4To stop the spooler, type net stop spooler,  i.e. C:\windows\system32\net stop spooler
  5
Observe the following reply: 
  • The Print Spooler service is stopping.
  • The Print Spooler service was stopped successfully.

 
  6To start the spooler, type net start spooler
  7
Observe the following reply:
  • The Print Spooler service is starting.
  • The Print Spooler service was started successfully.

 

Related Articles

How to Cancel Print Jobs in Windows Vista

Still Need Help?

Please contact Lexmark Technical Support for additional assistance.  NOTE:  When calling for support, you will need to know your printer model type and serial number
Please call from near the printer and computer in case the technician asks you to perform a task involving one of the devices.


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