When calling for warranty service, you will need to know your printer's machine (model) type and serial number. This information can be found on a label on the inside of the printer (see the instructions below). The label also shows the printer's part number (TLI) and config ID number (CID).
NOTE: The printer serial number is also listed on the menu settings page(s) you can print from the printer operator panel.
Step Action Image 1
- Push the release latch on the left and open the lower front cover (multipurpose feeder).
- Push in the side release latches and open the top front cover.
2 Look for the serial number sticker on the left-hand side of the printer.
If you need additional assistance, please contact Lexmark Technical Support.