How to Replace the Pick Rollers (Paper Feed Rollers) on a Lexmark E Series Printer
|Lexmark E230||Lexmark E232||Lexmark E234|
|Lexmark E238||Lexmark E240n||Lexmark E330||Lexmark E332n|
|Lexmark E340||Lexmark E342n|
Step Action Image 1
You should receive a package containing a pair of feed rollers.
Remove the rollers from the packaging.
Carefully remove the tire tread from each of the plastic hubs.
NOTE: You will notice that the outer surface of the roller is rugged, while the inner surface is smooth. Click here for a close-up picture of the roller.
Click here for a larger image.
NOTE: If you encounter any problems while performing this procedure or afterwards, please contact Lexmark Technical Support for additional assistance. See Still Need Help? at the bottom of this document for information on contacting Lexmark.
Step Action Illustration 1 Power off the printer. N/A 2 Unplug the power cord from the printer. N/A 3
Open the front cover.
Remove the print cartridge assembly. Set it aside.
5 Close the front cover. N/A 6
Remove the paper tray.
7 Set the printer up on its back. IMPORTANT! Make sure the printer is on a level surface and that it is steady. N/A 8
With the printer tipped upwards, find the paper feed arm. Pull down on the paper feed arm.
9 Locate the two paper feed tires, one on each end of the arm. 10
Remove one of the old tire treads from its hub. IMPORTANT! Do not remove the hub from the shaft.
11 Feel the surface of the new pick tire tread. The outer surface of the roller will feel rougher in one direction than the other. 12 Install the new tire tread so that the rugged surface is on the outside and the rough direction points upward at the front of the roller. 13 Ensure that the tire tread is securely on the hub. 14 Repeat steps 10 - 13 for the other tire tread. 15 Once both tires treads have been replaced, let go of the feed arm. 16 Set the printer back down on its base. 17 Reinstall the paper tray. 18 Reinstall the print cartridge assembly. 19 Plug the power cord in. 20
Power on the printer.
21 Try printing a few pages to make sure the new rollers are working properly.
Please contact Lexmark Technical Support for additional assistance with this issue.
When calling Lexmark Technical Support, please be prepared to describe the problem you are experiencing or the error message on the display. You will also need to provide your printer's model type and serial number. This information can be found on a label on the inside of the front cover of the printer.
Please call from near the printer in case the technician asks you to perform a task involving the printer.