Thank you for your feedback



Mac OS 10.3 Lexmark Setup Assistant (LSA) Unable to Locate the Printer During Installation

Document ID:HO3106
 
  Properties  

Problem

Mac OS 10.3 Lexmark Setup Assistant (LSA) unable to locate the printer during installation; Mac; No printer detected; Cannot find printer; Setup assistant fails to find printer; Stuck at printer configuration

Environment

Incomplete system optimization prevents a successful search using the Setup Assistant.   

Solution

What you will see

A No printer detected message may appear while you are installing the printer on a Macintosh running OS 10.3 (Panther).  This error indicates that the system optimization process has not completed; however, this cannot be seen because the dialog is running behind the Lexmark 9300 Series Setup Assistant (LSA). See the image below.
 

Solution

Make sure the Optimizing System Performance process has completed before running the LSA. 
 

Still need help?

If you need additional assistance with this issue, please contact Lexmark Technical SupportNOTE:  When calling for support, you will also need to know your printer model type and serial number. 
Please call from near the printer and computer in case the technician asks you to perform a task involving one of the devices.  

 


Link:
Please enter the email address you would like to send a copy of this page to.