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Lexmark X9350: How to Reconfigure the Printer Network Adapter using the Wireless Setup Utility

Document ID:HO3098
 
  Properties  

Problem

Cannot print; Printing has halted; Printer is frozen; Network settings reset; Accidentally reset the network settings; Showing "ad-hoc" for connection mode; Showing "ad-hoc" for BSS type; Showing print server for SSID; Showing print server for network name ; Cannot associate with wireless network; Wireless security mode is disabled

Environment

How to reconfigure the adapter; How to switch from ad-hoc to infrastructure mode; How to reconfigure for infrastructure mode; Microsoft Windows 2000; Microsoft Windows XP; Microsoft Windows XP Professional x64 Edition; Microsoft Windows Vista

Solution


    Purpose

    The reconfiguration procedure is beneficial if one of the following has occurred or has been observed:
    • The printer's network settings have been reset to the factory defaults.   
    • The wireless router or access point has been reset, and new or different wireless security values now exist.   
    • The printer and printer software worked fine until recently, but now the printer is not communicating.    

    What you will see

    Any communication failure message may be displayed, but the primary communication error message will look something like this:

    Before you begin 
    • Check the printer's wireless signal strength.  Click here for instructions, or, if you are certain the printer's network settings have been reset, continue to the next statement below.   
      NOTE:  If the printer is showing low signal strength, move it closer to the wireless router or access point.  If the signal strength is fine, click here for further troubleshooting tips.   

    • Make sure the printer is turned  ON and that the WiFi connection light on the printer is  ONNOTE:  The WiFi connection light comes on within 10 to 20 seconds. 
    • The original temporary wireless configuration cable* will need to be connected between printer and computer. NOTE: Close the last Windows Plug-N-Play  balloon that appears, and cancel out of the Found New Hardware Wizard.  Recommended:  Click here to confirm that all printer hardware devices are seen by the "Device Manager".
       

    • View or print the printer's default WiFi settings.  Click here for instructions. NOTE: The SSID: and BSS: values are the most important. 
       

    • Obtain your wireless router configuration (security) settings and write them down.  Click here for instructions. NOTE:  Refer to your wireless router/access point documentation for further assistance.  
       

    • Check your computer's wireless settings to see if the printer's wireless print server is recognized.  Click here for the image.  Click here for instructions.

    included in the box 
    Reconfiguring the printer's wireless adapter (WEP security example)

    StepActionIllustration
      1Click Start, Programs, Lexmark 9300 Series, Wireless Setup.

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      2The Wireless Setup Utility will now locate and identify your PC's wireless configuration settings. The message Gathering Wireless information will appear with a progress bar beneath it.
      3
    Highlight your wireless router or access point, identified by network name (SSID), channel and mode (BSS), then select The network name I want to use is in the list, and click Next.   

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      4Select your security type (No Security, WEP, or WPA), and click Next.
    NOTE:  This example uses WEP

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     5
    Enter your security Network Key(s), and click NextNOTE:  If accessing the network through multiple access points, additional keys may be required. 

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      6
    Verify the settings to be saved to the printer's wireless adapter, click Show Key(s) to identify correct entry of the WEP or WPA security keys, then click NextIMPORTANT!  Not verifying these settings against those on the wireless router/access point will result in configuration failure.


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      7
    The Wireless Setup Utility now configures the printer's wireless adapter.  A small window will appear with the message Configuring the wireless printer adapter and verifying it can access the network.  Please wait....
    NOTE:  During this process a Network Settings page will print out.   
      8
    Successful port creation yields a Wireless Configuration Successful message. 
    Highly Recommended:  Write down the port name on the Network Settings page for future reference.

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      9
    You are almost done.  Open the printer's properties (Start, Settings, Printers & Faxes). Under Ports, verify that the checkmarked port name is equivalent to the port name that resulted from Step 8.  If the correct port is not selected, use the scroll function to locate the port name, place a checkmark next to the correct port, and click Apply
    NOTE:  You can click the General tab and select Print Test Page to confirm your success.

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    Related Wireless Articles

    Still Need Help? 

    Please contact Lexmark Technical Support for additional assistance.  NOTE:  When calling for support, you will need to know your printer model type and serial number. 
    Please call from near the printer and computer in case the technician asks you to perform a task involving on of these devices.   



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