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How to Locate the Serial Number and Other Printer Information on a Lexmark E250d/dn, E350d, E352dn, or E450dn

Document ID:HO2979

Usergroup :External


Serial number location; Machine type; Printer model type; TLI number; Config ID number; Region setting; Translation sticker; Contacting Technical Support ; Where do I find the printer serial number?


Printer Information

When contacting Lexmark Technical Support for service, you will need to know your printer's machine (model) type and serial number (SN).  This information can be found on a label on the inside of the front cover (refer to the instructions below). This label also lists the printer's part number (TLI) , Region setting, and Config ID number.
There is also a translation sticker on the inside of the front cover. The translation sticker lists the translations of each of the button labels/names on the printer operator panel. IMPORTANT! The translation sticker is not present on the E250d and E250dn models as there are no text labels on the operator panels of these printers.

Locating the Printer Information Stickers

    1. Push the release latch button and open the front cover.


    2. Look for the printer information sticker and the translation sticker on the inside of the front cover (see image below). 

      The printer' s serial number is also listed on the menu settings page(s) you can print using the printer operator panel. For instructions on printing a menu settings page, click on the appropriate link below.

Additional Assistance

If you need additional assistance, please contact Lexmark Technical SupportNOTE: Please call from near the printer in case you are asked to perform some tasks involving the printer.

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