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How to Configure the Lexmark C520, C522, C524, C530, C532 and C534 for Color Printing; How to Replace the Color Supplies

Document ID:HO2639

Usergroup :External
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Problem

No color printing; Color missing; Black only; Prints only black

Environment

How to configure the printer for color printing; How to replace the color supplies; C524n; Infoprint 1534

Solution

When you have finished printing in black-only mode, you will need to configure the printer to print in color again and then reinstall the color (i.e. cyan, magenta, yellow) supplies.  If this is not done, the printer will display a Replace All Color Supplies message instead of printing when a color job is sent to it.  To enable full-color printing from your printing, do the following:

  1. Enter the printer's configuration menu. When the printer has finished warming-up, Config Menu will appear on the printer display.
    The following messages will appear to prompt you to replace the color photoconductor units and toner cartridges:
    84 Cyan PC Unit Missing31 Missing or defective Cyan cartridge
    84 Magenta PC Unit Missing31 Missing or defective Magenta cartridge
    84 Yellow PC Unit Missing31 Missing or defective Yellow cartridge
     

  2. Open the top cover and the front/lower covers and replace the color photoconductor units.
    As the stored photoconductor units are removed from the box and installed in the printer, check the color of the toner residue at the clear plastic end of each unit (C).  

    The residue color should match the color label on the transfer belt in the printer.

     

  3. Install the color toner cartridges.
     

  4. Close the top cover and the front/lower covers.
     

  5. Press  until Black Only Mode appears on the display, and then press the  button.
     

  6. Press  until  Off appears on the printer display, and then press the  button. The words Submitting Selection will briefly appear on the printer display.
     

  7. Press  until  Exit Config Menu appears on the printer display, and then press  to complete the procedure.  Your printer is now ready to print in full-color mode.
     


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