Whenever you replace the photoconductor unit, you will also need to reset the page count on the unit. Failure to do this will cause the printer to continue displaying a Replace photoconductor kit message. Also, once the photoconductor page count reaches a certain point, the printer will stop printing and display a photoconductor exhausted message. This can occur even after installation of a brand-new photoconductor unit if the page count is not reset at the time the new unit is installed.
IMPORTANT! The photoconductor page count should be reset only when a brand-new photoconductor kit is installed. Resetting the page count without replacing the photoconductor kit could cause the photoconductor to operate beyond its intended life and create print quality issues.
For additional information about resetting this counter, refer to the instruction sheet that shipped with the new photoconductor kit.
There are only two supply items that have to be replaced on a regular basis: the toner cartridge and the photoconductor kit. Together, these items comprise the print cartridge assembly. The photoconductor kit typically lasts for up to 30,000 letter-size pages (at approximately 5% coverage). The actual page yield of the photoconductor depends on the size of the paper you print on and the average amount of toner coverage on your print jobs. The photoconductor unit may need to be replaced more often when you print on media of a larger size, such as Legal paper.
Within the United States or Canada, you can order Lexmark supplies from any authorized Lexmark supplies dealer. To locate the dealer nearest to you, call 1-800-539-6275.
In other countries, visit the Lexmark online store at www.lexmark.com or contact the original point of purchase.
- Choose a cool, clean storage area for printer supplies.
- Store supplies properly in their original packaging until ready for use.
- Do not expose supplies to:
- Direct sunlight
- Temperatures above 35°C (95°F)
- High humidity (above 80%)
- Salty air
- Corrosive gases
- Heavy dust