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How to Raise Memory Usage Limits in MarkVision Professional

Document ID:HO2545
 
  Properties  

Environment

How to raise memory usage limits; MarkVision Professional 11.0 (MVP); Microsoft Windows NT 4; Microsoft Windows 2000; Microsoft Windows XP; Microsoft Windows Server 2003; Default memory usage limit of 256 MB

Solution

Overview


When monitoring large fleets (i.e., 500–1000 devices) with MarkVision Professional, you may need to increase the memory-use limit. 

NOTE: If the workstation's total amount of memory is equal to or below 128 MB, the default memory limit will be 128MB instead of 256MB. It is recommended you make a registry backup before performing this procedure. Lexmark will not be held liable for any errors made while editing the registry.


To raise the MVP "server" memory limit:

 

  1. Open the Windows registry using Regedit.
  2. Go to the HKEY_LOCAL_MACHINE\SOFTWARE\Lexmark\MarkVision Server\Granite\1.0 hive.
  3. Select the Jvm_Options string value.
  4. Change this value from "-ms256M -mx512M" to "-ms512M -mx1024M".
  5. Restart your MVP service.

Click here for an illustration of this location.   

 

To raise the MVP "client" memory limit:
 

  1. Go to the HKEY_LOCAL_MACHINE\SOFTWARE\Lexmark\MarkVision for Intranets hive.
  2. Select the Jvm_Options string value.
  3. Open the Windows registry using Regedit.
  4. Change this value from "-ms16M -mx256M" to "-ms128 -mx512M".
  5. Restart your MVP service.


 Click here for an illustration of this location.

 

Still Need Help?

If you require additional assistance, please see Contact Lexmark information. NOTE: When calling for phone support, you will need your model/machine type and serial number (SN).

For improved technical support, all callers should be near the computer and the printer in case the technician on the phone asks you to perform a task involving one of the devices.



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