Thank you for your feedback



How to Enable Automatic Population of the Reply Address in Scanned E-Mails

Document ID:HO1682
 
  Properties  

Problem

Scan to E-mail; Scan to Email parameters; NT authentication is enabled; LDAP;

Solution

Overview


This article details how to enable automatic population of the Reply: address when using the scan to email function.

 

Procedure


To enable automatic population of the Reply: address field when NT authentication is being used, set the MFP's default Reply: address to the following:

$u@EMAILDOMAIN.COM

Thus, when a user logs into the MFP, the Reply: address field on all e-mail scanned by that user will be populated as follows:

<userid>@EMAILDOMAIN.COM 

where <userid> is the login name used to authenticate the MFP user. For example, if the login name used for authentication is JSMITH, the Reply: address field will be populated with the e-mail address JSMITH@ EMAILDOMAIN.COM.

NOTE: This process assumes that the MFP is already configured for scanning to email. If you need assistance in setting  up the MFP for this functionality, refer to this article

 

IMPORTANT Device Exception


On older models, this function cannot be associated with eSF security setup because these models does NOT have "security templates". This is functioning as designed. When using badge authentication or screen authentication such as in a print release environment, users will have to "double login". See list of printer models below:

Product Family Models
X64x X642, X644, X646
X77x X772
X78x X782
X85x X850, X852, X854
X94x X940, X945

 

Suggested remedy


The only way for this parameter to work in older devices is the “double authentication” method. Double authentication means; you will have to swipe your badge to authenticate to device, and then authenticate to the chosen App once again. For example, to access scan to email:

1. You have to swipe your badge (1st authentication),

2. Press Email, and then you will be asked to enter your LDAP credentials (2nd authentication).

 

Related Article


Click here to view the steps to configure the MFP for LDAP authentication and authorization.

 

Still need help?


Please contact Lexmark Technical Support if you need additional assistance. NOTE: When calling for support, you will be asked for your machine/model type and serial number (SN).

Please call from near the printer in case the technician on the phone asks you to perform a task involving the printer.

 



Link:
Please enter the email address you would like to send a copy of this page to.