How to Update the Printer Firmware via FTP
|Lexmark C540||Lexmark C543||Lexmark C544|
|Lexmark C546||Lexmark C734n||Lexmark C736n||Lexmark C746|
|Lexmark C748||Lexmark C750||Lexmark C910||Lexmark C925|
|Lexmark C935||Lexmark CS310||Lexmark CS410||Lexmark CS510|
|Lexmark CX310||Lexmark CX410||Lexmark CX510||Lexmark E260|
|Lexmark E360||Lexmark E460||Lexmark E462||Lexmark MS310|
|Lexmark MS410||Lexmark MS510||Lexmark MS610||Lexmark MS610de|
|Lexmark MS710||Lexmark MS711||Lexmark MS810||Lexmark MS810de|
|Lexmark MS811||Lexmark MS812||Lexmark MS812de||Lexmark MX310|
|Lexmark MX410||Lexmark MX510||Lexmark MX511||Lexmark MX610|
|Lexmark MX611||Lexmark MX710||Lexmark MX711||Lexmark MX810|
|Lexmark MX811||Lexmark MX812||Lexmark Pro4000||Lexmark Pro4000c|
|Lexmark Pro5500||Lexmark Pro5500t||Lexmark Pro715||Lexmark Pro915|
|Lexmark S315||Lexmark S415||Lexmark S515||Lexmark T520|
|Lexmark T522||Lexmark T620||Lexmark T622||Lexmark T650|
|Lexmark T652||Lexmark T654||Lexmark T656||Lexmark W850|
|Lexmark X264||Lexmark X363||Lexmark X364||Lexmark X463|
|Lexmark X464||Lexmark X466||Lexmark X544||Lexmark X546|
|Lexmark X548||Lexmark X651de||Lexmark X652de||Lexmark X654de|
|Lexmark X656de||Lexmark X658de||Lexmark X734de||Lexmark X736de|
|Lexmark X738de||Lexmark X746||Lexmark X748||Lexmark X860|
|Lexmark X862||Lexmark X864||Lexmark X925||Lexmark X950|
|Lexmark X952||Lexmark X954||Optra T610||Optra T612|
|Optra T614||Optra T616|
This article explains how to perform printer firmware update through File Transfer Protocol (FTP).
IMPORTANT! FTP update cannot be done with USB cable connection. This procedure should be performed with the printer connected via an Ethernet cable to the network. It is not advisable to do this wirelessly (for wireless-capable devices) since a wireless connection is susceptible to data loss and interference. Data loss could, during firmware update, cause damage to the printer.
Before you begin
IMPORTANT! Firmware update is essential to optimize the printer’s performance. However, this procedure should only be performed when Lexmark Technical Support has recommended a firmware update. Recommendations will be made by a technician should updating the printer firmware be known to correct a printer function or printing anomaly.
Do the following before updating printer or MFP firmware:
Download the .zip file to an easy-to-find location such as your Windows Desktop. NOTE: Click here to view how to download the latest printer firmware.
If you do not have a copy of WinZip, download this application to enable you to extract or expand the firmware file.
Using WinZip, expand the file to your Windows Desktop or a destination directory that is easy to locate.
Make sure that printer is in a “Ready” state or in an “Invalid Engine Code” state.
Double check for any option cards installed on the printer; should the printer have an option card installed, please check whether there is an updated firmware version for the said option card and make use of that instead.
Make sure that you have a working printer object .
WARNING! Do not update the firmware if you are unsure about the presence of special code or code that is specific to a Downloadable Language Emulator (DLE). For more information, contact Lexmark Technical Support.
|Step||Action||Click Image to Enlarge|
Open the command prompt.
Note: If you are using Windows Vista and above, please make sure to run the command prompt as Administrator.
|2||Type the following command:
ftp <printer IP address> and then press Enter.
Enter the Security Pin or hit Enter if no Security Pin is set up. (See Image 1.)
Note: Once logged in, you should be able to see the next window. (See Image 2.)
Type the following command:
Note: You can type the word “put” first then drag the file towards the command prompt window; this should show you the exact location of the file.
If the UNC command (path to the location of the file) contains a space, make sure to enclose the UNC path with double quotes (“).
Note: This should send the firmware file over to the printer.
Warning! Do not interrupt the firmware update. After completion, the printer should return to a Ready state.
Type bye and press Enter to close the FTP session.
Still need help?
Please contact Lexmark Technical Support if you need additional assistance. NOTE: When calling for support, you will be asked for your machine/model type and serial number (SN).
Please call from near the printer in case the technician on the phone asks you to perform a task involving the printer.