Wi-Fi Indicator Lights Explained for Different Printer Model Generations

Document ID:FA880
 
  Properties  

Problem

Printer status; Green Wi-Fi i indicator light; Orange Wi-Fi indicator light; Flashing orange; Flashing green; No indicator light; No WiFi; No light; No INA; Broken Wi-Fi ; Broken INA; Network settings won't print; Cannot set up wireless; Cannot connect wireless

Environment

What the Wi-Fi light means; Wi-Fi light indicator status message

Solution

Overview

 

This comparison chart identifies generational differences in the Wi-Fi indicator light appearance. Click here for additional troubleshooting information.


Indicator light What does it mean (ALL scenarios)

 Off

Current non-touchscreen (LED) Examples: S31X; S41X; S51X; Pro 715

  

Current touchscreen (LCD) Examples: S81X; Pro5500

  
Printers released before 2011

 

 
  1. The printer is in Sleep mode.
  2. The printer is turned OFF. 
  3. The printer has a USB connection.
  4. Ethernet or Wireless configuration has not yet been performed. 
  5. The printer is configured for an ad hoc connection, but it is not currently communicating with another ad hoc device.
  6. The printer is still powering up.

 Flashing

   
Current non-touchscreen  
Current touchscreen  
Printers released before 2011

 
  1. The printer is out of the range of the access point (wireless router).
  2. The printer is trying to communicate with the access point, but the access point is turned off or is not working properly.
  3. The access point (router) has been turned off, and then turned back on, and the printer is trying to establish a connection with the network.
  4. You or someone else has performed a factory reset on the router, which erased the original security settings. This may have resulted in a new SSID (network name) and passphrase configured on the router's access point. 
  5. Configured settings on the router no longer match the printer. Settings, to include:
    • SSID (Network Name)
    • WEP key or WPA/WPA2 pre-shared key/passphrase

Other possibilities or ways to this light status: 

  • The printer is configured for a specific wireless network but it is not currently connected or is connecting to the router's access point. 
  • A security setting mismatch exists between access point and router. 
  • Interim negotiating status while configuring printer to join wireless network.
  • Heavy RF interference between printer and access point.
  • A printer unplugged for an extended period of time may require reconfiguration of the printer using the Wireless Setup Utility or Assistant.   

 Solid

Current non-touchscreen  
Current touchscreen  
Printers released before 2011

 
  1. The printer is connected to an Ethernet or wireless network and is ready for use.
  2. The printer is connected to your computer or mobile device through an ad hoc connection.

 Ethernet-equipped models only 

Current non-touchscreen  ,
Current touchscreen , 
Printers released before 2011  
  1. The printer has been configured for an Ethernet network and is communicating on the network. (Solid)
  2. The printer has been configured for an Ethernet network, but it cannot establish a connection with the network. (Flashing or !)

Other indicators on previous generation printers

 

  Printer will flash green during a code update.

  

  "Printer is not communicating wirelessly"
  • The printer is brand new and has never been configured.
  • The printer is connected via USB cable or Ethernet.
  • The printer is in the middle of being configured but not yet negotiating security parameters with the router's access point.
  • The INA is waiting for an ad-hoc (peer-to-peer*) connection.
     
* Computer to printer communication without the use of a router.

  

  "I have no wireless capabilities."
  • Initial power-up state
  • The INA** is not present. 
  • The INA is not properly connected.
  • The printer power is off.
  • Hardware failure
  • USB connection with printer that lacks a wireless print server  
** Internal network adapter option cards found on older generations of inkjet printers

 

Still need help?


Please contact Lexmark Technical Support. NOTE: When calling for support, you will also need your printer model/machine type and serial number (SN).
Please call from near the printer and computer in case the technician on the phone asks you to perform a task involving one of these devices.  


 



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