Methods for Printing a 'Menu Settings' Page or Saving 'Device Settings' via the Embedded Web Server

Document ID:FA877
 
  Properties  

Problem

Menu settings; Device settings; Device information; Menus settings page

Solution

Overview 
 

This article summarizes the methods required to the obtain the printer menu settings page.

The two primary methods:

  • Device Settings via EWS
  • Menus Settings via printer operator panel

 

Device Settings via Web page (Network)

  1. Access the printer's Web page.

To do this:

  1. Obtain the printer's IP address. (Print the Network Settings or Print Server Setup Page, or locate this value under TCP/IP via the Network > Std. Network Setup menus on the printer.) 
  2. Open your Internet browser application; e.g. Internet Explorer, Mozilla Firefox, Apple Safari, or Google Chrome.
  3. Enter your printer's IP address or Hostname into the browser's address field. For example, enter http://Printer_IP_ADDRESS, where Printer_IP_ADDRESS is the IP address of the printer.

 

  1. Click on Reports located in the left-hand pane.
  2. Select Device Settings to display all default or user-defined printer configuration settings.

 

Printing the Menus Setting Page

Methods for the obtaining these pages differ by generation and available controls on the printer. 

Here are some examples, but if you are having difficulties finding this menu location, please check your printer User's Guide for more information.  

Printer or Series Example
E Series Click here
E340 and E342 Printers Click here
E450dn Click here
Most laser printers before 2000 Click here
Most laser printers with 1-4 line LCDs and directional buttons. Click here
Most laser printers with 1-4 line LCDs and directional buttons. Click here
X54x Series Color MFPs Click here
X64x, X65x, X73x, X74x, X548, X79x, X86x, X925 Series Click here


 

Escalation Information Only

Lexmark's product engineering teams will require a copy of this information if traditional support methods cannot resolve your issue. The information below assists with the capture this information for escalation submission purposes.  

 

Device Settings Capture

To save the device settings information, select Save or Save Page As from your Web browser's file menu options, enter a name that clearly distinguishes this file; e.g., devicesettings.html, and then click Save. 

Click image to enlarge.

 

Printed Menu Settings Capture

If you cannot capture the device settings from the printer's embedded web server, then you will have to print the pages and send this information using other available methods as described below. 

If... And... Then...
The MFP is connected to my  computer with a USB cable, or I  have the ability to connect it to a computer...

I can perform a Scan-to-PC using a TWAIN-compliant application or Lexmark-provided scan application.   

(.PDF, .TIFF, .JPG files are acceptable.)

 E-mail the Menu Settings pages to Lexmark Technical Support with all other necessary information requested by your technical support representative.
The printer cannot be connected to any computer system, or the printer is not an MFP...  I have no way to convert the Menu Settings pages to electronic format. Mail or Fax the Menu Settings pages to Lexmark Technical Support with all other necessary information requested by your technical support representative.

 MFP - Multifunction printer

 

Contacting Lexmark

 

If you require additional assistance, please see Contact information. NOTE: When calling for support, you will need your printer model/machine type and serial number (SN).

Please be near the products described in this article to expedite the support process and reduce call-back situations.

 



Link:
Please enter the email address you would like to send a copy of this page to.