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BackOverview (December 2010)
This document contains links to KnowledgeBase articles that pertain to Confidential Print. It is intended to suppliment your User's Guide and built-in driver help system.
NOTE: Not all printers are represented the in articles below; however, article topics may still prove useful to you in the event you are looking for reference material or are trying to gain a better understanding of the topic.
| Article Title or Topic | Link |
| How to Use "Print and Hold" or "Confidential Print" | Click here |
| How to Use "Confidential Print" in Macintosh OS 10.X | Click here. |
| How to Select "Confidential Print" Jobs via the Operator Panel | Click here. |
| How to Delete "Confidential Print" Jobs when the PIN Is Lost | Click here. |
| How to Use "Print and Hold" or "Confidential Print" Functions (Previous version) | Click here. |
| How to Pass Options on the Command Line when Printing to a Lexprt Queue (Confidential Print) | Click here. |
| Solutions | |
| Forgot Confidential Print Password? How to Remove Print and Hold Jobs to Free Printer Resources | Click here. |
| "Jobs by User" Does Not Display when Performing a "Print and Hold" Function | Click here. |
| Confidential Print Not Working from a Windows Terminal Server | Click here. |
| Missing Confidential Print Jobs | Click here. |
| Confidential Print Password Passed to Other Clients | Click here. |
| Confidential Print Jobs from an Excel Workbook Gives Unexpected Results | Click here. |
| "Complex Page" Message Displayed on the Printer's LCD | Click here. |
| "Keep Duplicate Documents" Option Is Not Working for Old Models | Click here. |
| Message: Enter Pin | Click here. |
| Facts | |
| What Happens to Confidential Print Jobs that Are Not Printed | Click here. |
| Is Confidential Print Available on AIX | Click here. |
| What Is Print and Hold | Click here. |
Still Need Help?
Please contact Lexmark Technical Support if you need additional assistance. NOTE: When calling for support, you will be asked for your machine/model type and Serial Number (SN).
Please call from near the printer in case the technician on the phone asks you to perform a task involving the printer.