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General Scan to Network Folder App Information

Document ID:FA707


Cannot scan; configure; Unable; No app communication; SNF Protocols; Shared folder inaccessible; Scan to network failure; Cannot configure SMB or CIFS; Not configurable; Solution Software connection issue; Ports; Version comparison; Protocols


How to configure scan to network; How to setup scan to network premium; Scan to Network protocols; Scan to Network Ports; Samba; Sever message block; Netbios; Scan to Network Premium; Scan to Network Basic


What is it? 

Scan to Network folder is an application that resides on on your MFP that lets you capture and route a scanned file to a shared network folder or FTP server. Immediately upon delivery, the file is available to anyone with proper permissions to the shared folder. 

Scan to Network versions and availability:

    • The unlicensed "Scan to Network (Basic)" is available for download from For further information, click here to determine which version is compatible with your MFP. 
    • A flash (.fls) file for Scan to Network (Premium) is available through your reseller's distribution channels. Please contact your sales representative or reseller for additional information.  


Scan to Network Version Comparison 

Feature Basic Premium
Scan to Shared Destination Yes Yes
Scan to Home Directory Yes Yes
Authentication Yes Yes
Scan Preview - 1st page

Yes (Requires HD)

Confirmation - Printed Yes Yes
Scan Preview - Full Document or All Pages No Yes
Confirmation e-mail No Yes
De-speckle No Yes
De-skew No Yes
Crop No Yes
Add/Remove Pages No Yes
Contrast & Darkness No Yes
MRC compression No (Yes*) Yes
OCR (*) No (Requires HD) Yes

HD - Hard Drive

*MRC compression and OCR limited to the MFP models** listed below. A firmware update may be required to activate these features and certain feature limitations may exist. 


Scan to Network Premium compatibility and requirements

An obtained license is required to activate Scan to Network "Premium".

Compatible MFPs:

  • X46x Series
  • X65x Series
  • X73x Series
  • X86x Series
  • **X548
  • **X792
  • **X925
  • **X96x Series
  • **MX611 XM1145, XM3150
  • **MX710, MX711, MX810, MX811, MX812, XM5163, XM5170, XM7155(x), XM7163(x), XM7170(x)
  • **CX510dhe, XC2132


An x denotes any number within a given model series, i.e,  X462, X464, X466.

The X46x Series MFPs requires an additional 128 MB memory upgrade to achieve the application's minimum memory requirement of  256 MB.

**1 GB RAM and hard drive are required to successfully install Scan to Network Premium. 



Required Protocols and Ports


The Scan to Network application relies on the same ports that are used by the NetBIOS (NetBT) protocol and the Server Message Block (SMB) protocol.

These ports include the following:

  • 9100 and 9400 used by MFP for basic communication over the network.
  • 137, 138, 139 used by NetBIOS for names resolution.
  • 445 used by the SMB protocol.

Important! If WINS or a DNS server is being used for host name resolution, the required NetBIOS ports may be closed or blocked.

Click here for a related Microsoft™ TechNet article describing how to enable NetBIOS. 




General Capabilities Information

Up to 30 unique folder destinations can be defined. These destinations may either be a standard shared folder in Microsoft Windows or a shared directory on a File Transfer Protocol (FTP) server. A list of supported operating systems is included in the README file that accompanies the application.

  • Scan to FTP

While it may be obvious, the utility uses the File Transfer Protocol when scanning to a destination on a FTP server. The FTP protocol is included on the X460 Series, X640 Series, X650 Series, X730 Series, X780 Series, X850 Series, X860 Series and X940 Series MFPs.

  • Supported File Types

File types supported by Scan to Network include PDF, TIFF, JPEG or XPS formats. 

  • Scan Resolution

Scan resolution for each file type is limited by the MFP but typically includes resolutions of 150, 200, 300, 400 and 600 dpi.

  • Original document size is limited by the multifunction product but typically includes selections ranging from Legal (8.5" x 14") to Business Card (2" x 3.5"). 

NOTE: Other selectable settings are available in the application but not mentioned in this article.

The application can be used in environments where users scan to home (or personal) directories, companies that manage large storage networks with Microsoft's™ Distributed File System (DFS), and sites that control authentication with directory services (using LDAP).


 Related "Scan to Network" Solution Articles



Other Scan to Network Configuration and Help Topics

Main Solutions Software Information and Help



Other Topics Related to Scanning


 Scan to PC, Network, E-mail and FTP Table of Contents  



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