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Lightweight Media Causing a Paper Jam in the Automatic Document Feeder (ADF)

Document ID:FA552
 
  Properties  

Problem

Paper jam; Automatic Document Feeder (ADF) jam; Paper feed issue

Solution

What You Will See

When you try to use the Automatic Document Feeder (ADF), the paper will either wrinkle, not feed at all, or feed very crookedly.

Resolution
  • Make sure you are using media within the Document Feeder Specifications (see below).
  • Make sure the ADF is loaded correctly ( click here for instructions).

Document Feeder Specifications

  • Scan Media Size:
    from 114.0 x 139.4 mm (4.5 x 5.5 in.) to 215.9 x 355.6 mm (8.5 x 14 in.)
  • Scan Media Weight:
     from 52 to 120 g/m2 (14 to 32lb.)
  • Maximum:
     50 sheets

Still Need Help?

Please contact Lexmark Technical Support for additional assistance. 
NOTE: When calling for service, you will need to know the printer model type and serial number.
Please call from near the printer in case the technician asks you to perform a task involving the printer.


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