Thank you for your feedback

Lightweight Media Causing a Paper Jam in the Automatic Document Feeder (ADF)

Document ID:FA552

Usergroup :External


Paper jam; Automatic Document Feeder (ADF) jam; Paper feed issue


What You Will See

When you try to use the Automatic Document Feeder (ADF), the paper will either wrinkle, not feed at all, or feed very crookedly.

  • Make sure you are using media within the Document Feeder Specifications (see below).
  • Make sure the ADF is loaded correctly ( click here for instructions).

Document Feeder Specifications

  • Scan Media Size:
    from 114.0 x 139.4 mm (4.5 x 5.5 in.) to 215.9 x 355.6 mm (8.5 x 14 in.)
  • Scan Media Weight:
     from 52 to 120 g/m2 (14 to 32lb.)
  • Maximum:
     50 sheets

Still Need Help?

Please contact Lexmark Technical Support for additional assistance. 
NOTE: When calling for service, you will need to know the printer model type and serial number.
Please call from near the printer in case the technician asks you to perform a task involving the printer.

Please enter the email address you would like to send a copy of this page to.