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MVP 11.0: Unable to Obtain Color and Mono Page Counts

Document ID:FA541
 
  Properties  

Problem

Color page count not available; Mono page count unavailable; Unable to get color and mono page counts

Environment

MarkVision Professional (MVP) 11.0; C752L; The color and mono page counters added in MVP 11.0 read the information directly from the printers.  Older printer models (up to the C912) do not have these internal counters or the channels to obtain them from external applications.

Solution

The application is working as designed.  Since the printers do not have the page count information, MVP cannot report it.


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