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X422 is Not Listed as an Option for TWAIN or WIA Drivers Over a Network

Document ID:FA268
 
  Properties  

Problem

X422 is not listed as an option for TWAIN or WIA drivers over a network.; Can print but cannot scan an image using PaperPort SE 9

Environment

Printer installed on the network; Scanning across the network; PaperPort

Solution


The MFP is functioning as designed. 
The X422 must be connected to a local port via a USB or parallel port in order to use either the TWAIN or WIA driver for scanning into an application on the computer.  If you are connected to a network and using TCP/IP, you can use the MFP's web page to scan documents back to the computer. Click HERE for directions.


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