What you will see
NOTE: "Sent to Printer" messages are normal and dependent upon the driver's language monitor. This message can appear for up to five minutes.
The Lexmark product engineering (PE) team may have a driver solution for this set of observed symptoms. Contact Lexmark Technical Support for further diagnoses and evaluation by members of Lexmark's engineering team.
It is possible UPD v2.6.1, v2.7.1, or greater may be recommended for this particular issue. If so, you will want to know that any applications dependent upon the language monitor (Lexmark Print Monitor Agent (LPMA)) will cease to function. One example of a LPMA- dependent appliacation is the Lexmark Status Messenger .
When you contact Lexmark, you will need capture the following details about your printing environment:
Still Need Help?
If you require additional assistance, please see Contact information on your printer's product page. NOTE: When calling for support, you will need your printer model/machine type and serial number (SN).
Please be near the products described in this article to expedite the support process and reduce call-back situations.