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Lexmark MX410, MX51x & MX61x – The Multifunction Printer (MFP) Displays "Error Reading USB Drive, Remove USB" |
Document ID:SO7296 |
| 12/19/12 | Properties |
Problem
Solution
What you will see
The MFP repeatedly flashes the message "Error reading USB drive. Remove USB" on the Control Panel display.
Recommended solution
To resolve the issue, update the printer with the latest firmware code. To do this, follow the steps below.
How to download firmware
- Go to support.lexmark.com.
- Type your printer model in the “Enter Product Name” field and click
OR click on the picture of the correct printer model shown.
- Locate the “Downloads” tab.
- Select the version of the Operating System.
- Click the link available under "Firmware."
After downloading the latest firmware, select any of the methods below to perform the update.
| Firmware Flash Methods | Information |
| Embedded Web Server (EWS) Recommended | Open a browser and enter the IP address of the printer. Select Settings > Update Firmware. |
| USB utility | Click here for the detailed steps. |
| USB thumb drive | Click here for the detailed steps. |
| FTP | Click here for the detailed steps. |
| Printer File Loader (USB-Macintosh) |
Click here for the detailed steps. |
NOTE: If the issue persists or should you experience difficulties performing the update, contact Lexmark Technical Support for further assistance.
Still need help?
Please contact Lexmark Technical Support if you need additional assistance. NOTE: When calling for support, you will be asked for your machine/model type and serial number (SN). If you need help locating these, click here.
Please call from near the printer in case the technician on the phone asks you to perform a task involving the printer.