Upgrading the Lexmark Universal Print Driver or Lexmark Custom Driver; Possible Consequences of Using the 'New Driver' Feature
Microsoft Windows Vista; Microsoft Windows XP Professional x64 Edition; Microsoft Windows Server 2003; Microsoft Windows XP; Microsoft Windows NT, Terminal Server; Microsoft Windows 2000 Advanced Server; Microsoft Windows 2000
What you will see
Any of the following symptoms may be observed as a result of improper installation of the driver using the New Driver option under Properties > Advanced tab:
Driver Operating System Environment Driver Feature Any Lexmark PCL and PS driver and this includes the Universal Print Driver. Microsoft Windows (all versions)
- Driver: (drop-down menu)
- New Driver... (button)
Lexmark does not support this method as this is a Microsoft printing system implemented feature. When switching drivers using this method, the operating system assumes the new driver has the same internal structure as the old one. Since this may not be the case with some Lexmark drivers, abnormal behavior can result.
For a Microsoft explanation regarding this topic, please click here.
As stated in the Universal Print Driver White Paper:
When can the 'New Driver' button be used?
Use 'New Driver' only when upgrading from an older version of the same driver version. For example, if you are updating the driver from version 2.0. to version 2.1.
Still need help?
If you do not wish to have multiple versions of an installed print driver or deletion of existing printer queues is not acceptable, please contact Lexmark Technical Support to inquire about other possible solutions. NOTE: When calling for support, please be prepared to provide your product model/machine type and serial number (SN). Also, please call from near the printer or computer in case the technician asks you to perform a task involving one of these devices.