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How to Locate the Manufacturing Stamp on a Lexmark Printhead and the Printer's Serial Number

Document ID:HO3772
 
12/06/13 Properties  

Problem

Manufacturing Stamp; Serial Number; Stamp location on printhead; PH stamp; G-class printhead; Stamp is near the printhead nozzle side; Near the printhead contacts side; Print quality issues; Vizix PH issues; Vizix Troubleshooting Guide; Vizix TS Guide V 2.4;

Solution

Overview


There are two ways to locate the manufacturing stamp on a Lexmark printhead. It could be near either the printhead nozzles or the printhead contacts. The images below show these locations.

Item Printhead Location Click Image to Enlarge
1 Near the printhead nozzle side
2 Near the printhead contacts side

To find the printer's serial number, open the printer cover; you should find the serial number beneath it. Click image below.

IMPORTANT! Gather this information before contacting Lexmark Technical Support for any Printhead-related concerns.

 

Still Need Help?


If you require additional assistance, please contact Lexmark Technical Support. NOTE: When calling for support, you will need your printer/model type and serial number (SN).

Please call from near the computer and printer in case the technician on the phone asks you to perform a task on these devices.

 



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