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C73x & X73x — Audible Sound Diagnostics

Document ID:SO6494
 
12/03/13 Properties  

Problem

Noise; Sounds; Diagnostic tool; Error tool; Printer makes noise; Normal; Not normal; Error sound; Abnormal sound

Solution

 Overview


Below is a detailed list of sounds that you can hear from a printer. The first table outlines the normal sounds a printer may produce during its operations while the second table outlines the unusual noises. Click the 'Play' button to hear the sound.

 

 

Normal sounds


Most sounds caused by the device printing mechanisms are normal.

Normal Sounds

Media File

One-page print job
Fuser nip opening and closing
Switch between black only and color mode
Locking and unlocking of the front cover
After a door close
Picking from the multi-purpose feeder
Exiting PowerSaver mode (fan on)
Printhead mirror

 

 

Unusual sounds


Should you encounter the types of noise listed below, please contact Lexmark Technical Support to set up service for the printer.

Abnormal Sounds

Media File

ESD mounting bracket interference on fuser roll

 

 

Contacting Lexmark


Please contact Lexmark Technical Support if you need additional assistance. NOTE: When calling for support, you will be asked for your machine/model type and serial number (SN). If you need help locating your printer's model type and serial number, click here.


Please call from near the printer in case the technician on the phone asks you to perform a troubleshooting task on the printer.



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