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Lexmark MX31x, MX41x, MX51x, & MX61x – The Characters Are Broken when Enlarging (Copying) from Statement/A5 to Letter/A4

Document ID:SO7222
 
11/23/12 Properties  

Problem

Copying issue; Enlargement; Scanning; Fine lines; Asian characters; 148 x 210 mm; 5.8 x 8.3 inches; 8.5 x 11 inches; 216 x 279 mm; 210 x 297 mm; 8.3 x 11.7 inches

Solution

What you will see
 

When enlarging documents from Statement/A5 paper size to Letter/A4 size, the output may not enlarge well or may come out broken, especially if the original has fine lines or Asian characters.

 

Recommended solution
 

The two options below should help improve the resulting copy when enlarging from Statement/A5 to Letter/A4:

Option Procedure Click Images to Enlarge

 

 

1

 

 

 

 

Increase the darkness setting of the copier. See right-hand images for the steps.

 

 


Step 1


Step 2

 

 

2

 

 

 

 

Reduce the Background removal setting and increase the Contrast under Advanced Imaging. See right-hand images for the steps. 

 

 


Step 1


Step 2


Step 3


Step 4

NOTE: Another option is to try increasing the line weight or font size of the original document. This is possible only if you have the electronic version (soft copy) of the original document and the procedure will vary depending on the application used when creating the document.

 

Still need help?
 

Please contact Lexmark Technical Support if you need additional assistance. NOTE: When calling for support, you will be asked for your machine/model type and serial number (SN). If you need help locating these, click here.

Please call from near the printer in case the technician on the phone asks you to perform a task involving the printer.

 



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