242.42 Paper Jam Error on a Lexmark MS310, MS410, MS510, MS610, MX310, MX410, MX510, MX510, MX610, or MX611 Printer/MFP
|Lexmark MS310||Lexmark MS410||Lexmark MS510|
|Lexmark MS610||Lexmark MS610de||Lexmark MX310||Lexmark MX410|
|Lexmark MX510||Lexmark MX511||Lexmark MX610||Lexmark MX611|
What you will see
The printer stops printing and posts a 242.42 Paper Jam Error.
The Paper Tray is closed with stripped paper in paper path. This will happen if the paper tray is overfilled, causing the paper to be pushed up into the paper path.
Follow the recommendations below to avoid or minimize the occurrence of 242.42 paper jam.
|Proper media loading||
|The type of media being used||
Still need help?
Please contact Lexmark Technical Support if you need additional assistance. NOTE: When calling for support, you will be asked for your machine/model type and serial number (SN). If you need help locating these, click here.
Please call from near the printer in case the technician on the phone asks you to perform a task involving the printer.