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Lexmark MX310, MX410, MX51x, & MX61x – Bleed Through Occurs During FTP Scanning of a Duplex Original |
Document ID:SO7248 |
| 11/20/12 | Properties |
Problem
Solution
What you will see
When FTP scanning a document with both sides printed (duplex), the reverse side's content becomes visible in an area of the front side where a shade of gray is printed. This print/scan quality issue is also called “Bleed through” (see example below). NOTE: FTP – stands for File Transfer Protocol.
| Click Image to Enlarge |
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| Some contents of the reverse side print become visible on the front side as pointed by the red arrows. |
Recommended solution
Bleed through can be minimized by adjusting the Background Removal setting when trying to make a copy. To do this, follow the steps below:
| Step | Action | Click Images to Enlarge |
| 1 | Press Copy. |  |
| 2 | Scroll to the right three times by pressing the right arrow, as indicated in image. |  |
| 3 | Press “Advance Imaging.” |  |
| 4 |
Increase the value of Background Removal by pressing “+”. Then press the check button to apply the settings. Note: Continue adjusting the Background Removal settings until desired result is achieved. |
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Still need help?
Please contact Lexmark Technical Support if you need additional assistance. NOTE: When calling for support, you will be asked for your machine/model type and serial number (SN). If you need help locating these, click here.
Please call from near the printer in case the technician on the phone asks you to perform a task involving the printer.