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BackADF cover will not close; Not fully closed; 29y.xx paper jams; ADF Cover Open Jam; Proper closing; How; Shut ADF cover; 290.11 error
Lexmark MX310, MX410, MX51x, MX61x – The Auto Document Feeder (ADF) Cover May Not Close Completely on One Side |
Document ID:FA919 |
| 10/31/12 | Properties |
Problem
Solution
Overview
The ADF cover may not shut completely on one side if you press only on one side to close it.
Check the cover
Even if the ADF cover is not fully closed, the LED indicator will still light up, thus making it appear that the ADF is ready (see image below).
| Click Image to Enlarge |
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| The LED indicator will light up as if Ready even though the cover is not fully closed. |
Scanning using the ADF while the cover is not fully closed will result in ADF Cover Open Jam or Error Code 290.11.
IMPORTANT! Make sure the ADF cover is closed completely on both sides before making copies in the ADF. Recommended close: Push on both the left and the right-hand sides of the cover at the same time, or on its center.
Still need help?
Please contact Lexmark Technical Support if you need additional assistance. NOTE: When calling for support, you will be asked for your machine/model type and serial number (SN). If you need help locating these, click here.
Please call from near the printer in case the technician on the phone asks you to perform a task involving the printer.