Lexmark MS810, MS811, & MS812 – 900.15 Service RIP Software Error

Document ID:SO7150
 
10/25/12 Properties  

Problem

900.15 Error; RIP Software error; 900.xx; Unable to start in Normal mode; MS8xx; MS81x

Solution

What you will see 
 


The printer’s operator panel displays the 900.15 Service Error.

 

Recommended solution


To clear the message, follow the steps below:

  1. Power off the printer.
  2. Press and hold the STOP  key.
  3. Power on the printer again.
  4. Release the STOP key when the printer comes to Ready.

NOTE: Repeat the procedure should the error not clear on the first try. If the issue persists after several tries, contact Lexmark Technical Support for additional troubleshooting steps.

 

Still need help?


Please contact Lexmark Technical Support if you need additional assistance. NOTE: When calling for support, you will be asked for your machine/model type and serial number (SN). If you need help locating these, click here.

Please call from near the printer in case the technician on the phone asks you to perform a task involving the printer.

 



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