This article briefly describes the Print Management snap-in tool. Its primary function is to manage multiple printers or print servers, but it can also serve as a quick-reference resource for pertinent driver information.
Click to enlarge.
How to Access the Print Management Console
|Windows 8 User Interface (UI) and Desktop session||
Windows 8 (Modern User Interface)
View the Print Queue
|Step||Action||Click Blue-Bordered Illustrations to Enlarge|
|1||Right-click on the printer-in-question, and then select Open Printer Queue from the list of drop-down menu options.|
|2||View Status and perform the necessary diagnostics.|
Other print driver and print queue information accessible or viewable:
- Printer Name
- Driver Name
- Queue Status
- Jobs in the Queue
- Server Names
- Driver Version
- Driver Type (V3, V4* type drivers)
This information may assist in the diagnosis of print and print driver related issues.
* Version 4 drivers.
Click here for an article that describs how to install a printer using Print Management.
Still Need Help?
If you require additional assistance, please see Contact information. NOTE: When calling for support, you will need your printer model/machine type and serial number (SN).
Please be near the products described in this article to expedite the support process and reduce call-back situations.