This article briefly describes the Print Management snap-in tool provided by Microsoft®. This tool's primary function is to manage multiple printers, print servers, or print queues.
For management purposes, this tool provides the following specific functions:
- Activate users to relocate to different print servers or reposition printer connections
- Identify printer and print server status and conditions
- Identify printer error conditions
- Send e-mail alert notifications for intervention-required conditions
- Reference pertinent driver information
- Driver compatibility
- Accessing the Print Management Console
- Viewing the print queue
- Working with custom filters
- Other accessible information
- Related content
- Still need help?
This tool only supports printers that have Windows 8 and Windows 10 driver support. See Windows 8.1 and Windows 10 driver compatibility lists to verify that these operating systems support your printer or printers.
NOTE: Windows 10 drivers may not be immediately available. In the meantime, you may use Windows 8 or 8.1 driver packages for Windows 10 supported printers.
|OS Version / From||Instructions|
|Windows 10 Desktop
Alternatively, click Ctrl + X > Control Panel > Administrative tools > Print Management.
|Windows 8 (8.1) Desktop search||
|Windows 8 (8.1) Desktop settings||
Windows 8 (Modern User Interface)
|Step||Action||Click Image to Enlarge|
|1||Right-click on the printer-in-question, and then select Open Printer Queue.|
|2||View Status and perform the necessary diagnostics.|
Printer or driver filters
In the left-column, you will see Custom Filters. Click Action > Add New Printer Filter or Add New Driver Filter.
Print server filters
Notice that when you select Print Servers > Drivers, your Action options now allow you to add or manage drivers.
Many other management options are available under Forms, Ports, and Printers to assist with managing large printer fleets.
Other accessible print driver and print queue information that may be of interest when diagnosing print or print driver related issues:
- Printer Name
- Driver Name
- Queue Status
- Jobs in the Queue
- Server Names
- Driver Version
- Driver Type (V3, V4* type drivers)
* Version 4 drivers.
Click here for an article that describes how to install a printer using Print Management.
If you require additional assistance, please close this window, go to your product's support page and locate Get In Touch with Lexmark! for contact information. NOTE: When calling for support, you will need your printer model/machine type and serial number (SN).
Please be near the products described in this article to expedite the support process and reduce call-back situations.