Lexmark MS71x, MS81x, MX71x, & MX81x – Troubleshooting 24x.42 Paper Jams
|Lexmark MS710||Lexmark MS711||Lexmark MS810|
|Lexmark MS810de||Lexmark MS811||Lexmark MS812||Lexmark MS812de|
|Lexmark MX710||Lexmark MX711||Lexmark MX810||Lexmark MX811|
What you will see
The printer posts 24x.42 paper jam (where ‘x’ can be any number) as the sheet stops in the tray pass-through. See images below:
|Click Images to Enlarge|
|Leading edge of sheet stopped in tray pass-through|
Follow the recommendations below to avoid or minimize the occurrence of 24x.42 paper jams.
|The type of media being used||
|Proper media loading||
|The tray with the pass-through where sheets jam||
Still need help?
Please contact Lexmark Technical Support if you need additional assistance. NOTE: When calling for support, you will be asked for your machine/model type and serial number (SN). If you need help locating these, click here.
Please call from near the printer in case the technician on the phone asks you to perform a task involving the printer.