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Lexmark MX310 – Cannot Send Fax Cover Page and/or Logo

Document ID:FA991

Usergroup :External
10/23/13 Properties  


Unable to send fax with cover page; Fail to send cover page; Fax logo;



You are unable to send a fax cover page and/or logo from your Lexmark MX310 printer.


Functioning as designed

Fax cover page and logo feature is NOT supported on the 2.4 inch (60.96mm) screen models.

NOTE: The fax cover page and logo settings found in the embedded web server (EWS) page will be removed in the next firmware release.

This feature is available on the following models:

  • CX410
  • CX510
  • MX410
  • MX51x
  • MX61x
  • MX71x
  • MX81x


Still need help?

Please contact Lexmark Technical Support if you need additional assistance. NOTE: When calling for support, you will be asked for your machine/model type and serial number (SN).

Please call from near the printer in case the technician on the phone asks you to perform a task involving the printer.


Please enter the email address you would like to send a copy of this page to.