Blank Pages Printed
|1000 Color Jetprinter||1020 BE||1020 Color Jetprinter|
|1100 Color Jetprinter||2030 Color Jetprinter||2050 Color Jetprinter||2070 Color Jetprinter|
|4076 Execjet II||4076 Execjet IIc||5000 Color Jetprinter||5700 Color Jetprinter|
|5770 Photo Jetprinter||7000 Color Jetprinter||7200 Color Jetprinter||Lexmark F4270|
|Lexmark P3120||Lexmark P4330||Lexmark P4350||Lexmark P6250|
|Lexmark P704||Lexmark P706||Lexmark P707 Photo Jetprinter||Lexmark Photo P3140|
|Lexmark Photo P3150||Lexmark X1110||Lexmark X1130||Lexmark X1140|
|Lexmark X1150||Lexmark X1160||Lexmark X1170||Lexmark X1180|
|Lexmark X1185||Lexmark X1190||Lexmark X1195||Lexmark X125|
|Lexmark X1250||Lexmark X1270||Lexmark X1290||Lexmark X2230|
|Lexmark X2250||Lexmark X2310||Lexmark X2330||Lexmark X2350|
|Lexmark X2450||Lexmark X2470||Lexmark X2480||Lexmark X2500|
|Lexmark X2530||Lexmark X2550||Lexmark X2580||Lexmark X2600|
|Lexmark X2620||Lexmark X2630||Lexmark X2650||Lexmark X2670|
|Lexmark X2690||Lexmark X2695||Lexmark X3330||Lexmark X3350|
|Lexmark X3370||Lexmark X3430||Lexmark X3450||Lexmark X3470|
|Lexmark X3480||Lexmark X3530||Lexmark X3550||Lexmark X3580|
|Lexmark X3650||Lexmark X3690||Lexmark X4250||Lexmark X4270|
|Lexmark X4530||Lexmark X4550||Lexmark X4580||Lexmark X4630|
|Lexmark X4650||Lexmark X4690||Lexmark X4850||Lexmark X4875|
|Lexmark X4950||Lexmark X4975||Lexmark X5070||Lexmark X5075|
|Lexmark X5130||Lexmark X5150||Lexmark X5190 Pro||Lexmark X5250|
|Lexmark X5270||Lexmark X5320||Lexmark X5340||Lexmark X5410|
|Lexmark X5450||Lexmark X5470||Lexmark X5490||Lexmark X5495|
|Lexmark X5650||Lexmark X5690||Lexmark X6150||Lexmark X6170|
|Lexmark X6190 Pro||Lexmark X6570||Lexmark X6575||Lexmark X6650|
|Lexmark X6675||Lexmark X6690||Lexmark X7170||Lexmark X7350|
|Lexmark X74||Lexmark X75||Lexmark X7550||Lexmark X7675|
|Lexmark X8350||Lexmark X9350||Lexmark X9575||Lexmark Z1310|
|Lexmark Z1320||Lexmark Z1380||Lexmark Z1410||Lexmark Z1420|
|Lexmark Z1480||Lexmark Z1520||Lexmark Z2300||Lexmark Z2320|
|Lexmark Z2390||Lexmark Z2420||Lexmark Z2490||Lexmark Z601|
|Lexmark Z602||Lexmark Z603||Lexmark Z605||Lexmark Z705|
|Lexmark Z708||Z11 Color Jetprinter||Z12 Color Jetprinter||Z22 Color Jetprinter|
|Z24 Color Jetprinter||Z31 Color Jetprinter||Z32 Color Jetprinter||Z34 Color Jetprinter|
|Z42 Color Jetprinter||Z51 Color Jetprinter||Z52 Color Jetprinter||Z54 Color Jetprinter|
|Z54se Color Jetprinter||Z55 Color Jetprinter||Z55se Color Jetprinter||Z65n Color Jetprinter|
|Z65p Photo Jetprinter||Z82 Color Jetprinter|
Lexmark Z2400; X2260; X2320; X2450; X2660; X2670; X3630; X4610; X6130; X6160; X7310; X8310; Lexmark P705 Photo Jetprinter; Z703 Photo Jetprinter; P5350 Photo Jetprinter; P6350 Photo All-In-One
The following can cause blank pages:
What to do
|1||With the printer powered on, open its front cover. The cartridge carrier should move to the middle.|
|2||Remove the cartridge(s) from the printer.|
|3||Look on the underside of the cartridge(s). If a yellow tape and/or transparent blue tape is there, remove it.|
|1||Go to the Lexmark Control Program or Solution Center and run the Clean print nozzle test.
• If a black cartridge is installed, you should see black lines only.
• If the color cartridge is installed, you should see yellow, magenta (a reddish purple), and cyan (a dark sky blue) lines.
• If a photo cartridge is installed, you may see different colors.
|2||Examine the diagonal lines above and below the solid horizontal lines. These diagonal lines should be solid from left-to-right, with no gaps.
• If gaps exist in the lines, you could run the Clean Print Nozzle page a few more times to try and clear it up or try the "wicking" procedure below to conserve ink.
• If the page is faded from left-to-right and the wicking procedure doesn't clear it up, your cartridge is probably out of ink.
|1||Remove your cartridges following the instructions in your User's Guide.|
|2||Take a warm, damp paper towel and fold it so that it has about 1-2 mm thickness.|
|3||Set the ink cartridge with its right side up on the damp paper towel so that the ink nozzles are touching the towel, and hold the cartridge in this position for about 15 seconds. The nozzles are where the ink comes out of the cartridge.|
|4||Now drag the cartridge lightly across the paper towel in one direction only (left-to-right) until the bottom of the cartridge looks clean.|
|5||Turn the cartridge over so that you can see the bar code sticker on the back.
Note: Only perform Steps 6 and 7 if the contacts look dirty or corroded.
|6||Using a clean pencil eraser, clean the contact points on the copper strip (only the little squares just below the bar code).
CAUTION: Do not use the eraser on the nozzles that were cleaned, as this will damage the cartridge.
|7||Using a clean part of your dry paper towel, wipe the eraser dust off the contacts; ensure that they are dry, and then snap the cartridge back into the printer.|
|8||Make sure to install the cartridges following the instructions in your User's Guide.|
|9||Repeat the nozzle-cleaning procedure one more time. At this point, the diagonal lines should be solid.|
Lexmark printer cartridges do not have ink sensors. The levels of ink are produced by a mathematical calculation of ink drops and page counts. The printer stores this information.
Ink levels can be reset by "telling" the printer that you have installed a new ink cartridge or by reinstalling the printer drivers. Once ink levels have been reset, there is no way to change them except by printing. Accordingly, even if your computer says that your ink is full for a particular cartridge, it may be incorrect and the cartridge may need to be replaced. You may want to try a new cartridge to see whether that clears up any print quality problems.
Still Need Help?
If you need additional assistance, please contact Lexmark Technical Support. NOTE: When calling for support, you will be asked for your machine/model type and serial number (SN).
Please call from near a computer and printer in case the technician on the phone asks you to perform a task involving one or all of these devices.