The Toner Rubs/Flakes Off the Printed Page (Poor Fusegrade) when Using Label or Bond Media on a Lexmark MS310, MS410, MS510, MS610, MX310, MX410, MX510, MX510, MX610, & MX611 Printer/MFP
|Lexmark MS310||Lexmark MS410||Lexmark MS510|
|Lexmark MS610||Lexmark MS610de||Lexmark MX310||Lexmark MX410|
|Lexmark MX510||Lexmark MX511||Lexmark MX610||Lexmark MX611|
What you will see
When using Label of Bond media, the toner flakes off the printed page or the page has areas where the toner does not seem to adhere to the paper.
The toner may have a difficulty adhering to thicker paper such as Label or Bond media. In order to increase bonding or fusing temperature, change the Paper Texture and Paper Weight settings to "Rough/Heavy". To do this, follow the simple steps below. NOTE: At this setting, the printer will run at HALF its rated speed.
- To set to Rough: Select Setting > Paper Menu > Paper Texture > Plain Texture > Rough.
- To set to Heavy: Select Setting > Paper Menu > Paper Weight > Plain Weight > Heavy.
Still need help?
Please contact Lexmark Technical Support if you need additional assistance. NOTE: When calling for support, you will be asked for your machine/model type and serial number (SN). If you need help locating these, click here.
Please call from near the printer in case the technician on the phone asks you to perform a task involving the printer.