Repeating White/Smudge-type Print (about 37mm or 1-1/2") Appears After Replacing the Imaging Unit
|Lexmark MS310||Lexmark MS410||Lexmark MS510|
|Lexmark MS610||Lexmark MS610de||Lexmark MX310||Lexmark MX410|
|Lexmark MX510||Lexmark MX511||Lexmark MX610||Lexmark MX611|
What you will see
After inserting a NEW Imaging unit, a white/smudge type of print defect occurs, repeating at a 37mm (1-1/2") frequency.
Toner contamination on the charge roll of the new Imaging Unit.
This print defect will normally clear up in the first 30-40 pages or with continuous printing using the new Imaging Unit.
If the defect is still present after that, contact Lexmark Technical Support to replace the Imaging Unit.
Still need help?
Please contact Lexmark Technical Support if you need additional assistance. NOTE: When calling for support, you will be asked for your machine/model type and serial number (SN). If you need help locating these, click here.
Please call from near the printer in case the technician on the phone asks you to perform a task involving the printer.