Lexmark MS310, MS410, MS510, MS610 and MX310, MX410, MX510, MX511, MX610, MX611 – The Printer Posts a 250.18 Paper Jam or MPF Paper Load Error

Document ID:SO7142
 
10/18/12 Properties  

Problem

Error 250.18; Multipurpose feeder error; Unable to feed paper MPF; 250.xx; Unable load paper MPF; Paper loading

Solution

What you will see
 

The printer posts a 250.18 paper jam or Load Paper in MPF Tray message even though paper is present.

 

Recommended action
 

Clear the message by simply adjusting the MPF Side Guides and Rear Guide so that these are pressed up against the paper correctly.

 

Still need help?
 

Please contact Lexmark Technical Support if you need additional assistance. NOTE: When calling for support, you will be asked for your machine/model type and serial number (SN). If you need help locating these, click here.

Please call from near the printer in case the technician on the phone asks you to perform a task involving the printer.

 



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