Lexmark MS510, MS610, MX510, MX511, MX610, and MX611 – Unable to Load Paper into the Multipurpose Feeder (MPF)

Document ID:SO7140
 
10/18/12 Properties  

Problem

Unable to load 100 sheets front feeder; How to properly load paper; Multipurpose feeder; MPF; Proper paper loading; Paper bail; How to load media;

Solution

Overview
 

Difficulties exist loading 100 sheets of paper at the same time into the Multipurpose Feeder (MPF) because of a plastic bail.

 

Recommended solution
 

Either load paper in two smaller stacks or lift the bail (see red up arrow in image below) when sliding in the paper stack.

Click Image to Enlarge
Lift the paper bail when loading a stack of paper.

 

Still need help?
 

Please contact Lexmark Technical Support if you need additional assistance. NOTE: When calling for support, you will be asked for your machine/model type and serial number (SN). If you need help locating these, click here.

Please call from near the printer in case the technician on the phone asks you to perform a task involving the printer.

 



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