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Back550 option tray; 250 Option tray does not work; Secondary tray; Additional tray does not work; not recognized; Additional tray proper installing; Installation procedure; Hot plug; How to install additional tray;
Lexmark MS310, MS410, MS510, MS610, MX310, MX410, MX510, MX510, MX610, & MX611 Printer/MFP – Option Paper Tray Does Not Support Hot Plugging |
Document ID:FA909 |
| 10/18/12 | Properties |
Problem
Solution
What you will see
The printer does not recognize the newly installed 550-sheet or 250-sheet Optional Paper Tray.
Explanation
The Option Paper Trays for Lexmark MS310, MS410, MS510, MS610, MX310, MX410, MX510, MX510, MX610, & MX611 printers do not support Hot Plugging.
NOTE: 'Hot plug' means placing the printer on the Option Tray while the printer is powered ON.
Recommendation
Do NOT hot plug the printer on to any option paper tray. Place the printer on the needed option trays BEFORE powering the printer ON.
Still need help?
Please contact Lexmark Technical Support if you need additional assistance. NOTE: When calling for support, you will be asked for your machine/model type and serial number (SN). If you need help locating these, click here.
Please call from near the printer in case the technician on the phone asks you to perform a task involving the printer.