Overview

The printer repeatedly jams paper. The error code number displayed is a 202.05 Paper Jam message. In some cases, a 202.05 Paper Jam is caused by a broken or stuck Exit Flags located at the output bin.

NOTE: You can select Show areas on the control panel to view images that will help you locate where the jam is occurring. Once the paper path is completely cleared of all jammed paper, the printer should resume normal printing. 

 

 

Paper Jam Locations

The paper jam can be located in either one of the two locations below:

Location	Click Image to Enlarge
Standard Output Bin Jam
Fuser Area Jam

 

 

Troubleshooting

Steps	Actions
1	Be sure any previous jams have been completely removed; click here and refer to 202.xx Paper Jam Removal.
2	Make sure that the affected paper tray (could be any input source) is loaded properly; please refer to Paper Loading Tips.
3	Ensure that the Exit Flags moves freely and shows no physical damage. See the images below.   Exit Bin Flag Click Image to Enlarge Click Image to Enlarge Note: If the Exit Flags appears stuck or broken, a service call will likely be required to resolve the issue.
4	If issue persists after performing the steps mentioned above, an issue may exist within the machine's hardware. Please contact Lexmark Technical Support for other troubleshooting suggestions.

 

 

Contacting Lexmark

Please contact Lexmark Technical Support if you need additional assistance. NOTE: When calling for support, you will be asked for your machine/model type and serial number (SN). If you need help locating your printer's model type and serial number, click here.

Please call from near the printer in case the technician on the phone asks you to perform a task involving the printer.