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How to Download and Install the Scan to Network Solution

Document ID:HO3631
 
10/15/13 Properties  

Problem

SNF installation; Cannot download scan to network; Unable to extract files; Wrong version of the application

Solution

In this article

  • Identify Scan To Network Folder (SNF) version for your MFP.
  • How to obtain the SNF Basic
  • .FLS installation instructions if you receive a flash file from the TSC.

At this time, Lexmark Technical Support does NOT provide self-serve updates for Solutions applications that shipped with the product. 

 

SNF Basic versions and accessibility (10/14)

If attempting to obtain Scan to Network Premium, you will need to call your sales representative, Lexmark, or an authorized solutions provider. This licensed version of Scan to Network adds additional features, but comes at an additional cost.  

MFP Generations
You will use Scan to Network... How to obtain the solution... 

Generation 4

  • CX410
  • CX510
  • MX51x, MX410
  • MX61x
  • MX71x
  • MX81x
  • MX91x
  • MX6500e

Generation 2

  • X65x
  • X78x
  • X73x

Generation 3

  • X74x
  • X86x
  • X792
  • X925

 

Version 4.5.10

ReadMe (English Only)

 

Type of App... Dealers... End-users...
Free or Built-In Apps
  1. Update your firmware:
  1. Access Virtual Solution Center (VSC). if you have proper login credentials.
  2. Or, contact Lexmark Technical Support.
  1. Update your firmware.
  2. Contact  point of purchase or dealer.
  3. Or, contact Lexmark Technical Support.
Premium paid Apps VSC only Contact their point of purchase or dealer.

 

Generation 1:
  • X64x
  • X77x
  • X4600 scanner equipped Printers
  • X85x
  • X94x
Version 1.6.1
Contact Lexmark Techncial Support

 The x denotes any number within a given multi-function printer series.

 


.FLS installation summary

These instuctions are relevant only if you receive the solution via .fls format.

Otherwise, this process is autmomated if updating the solution through the VSC.
 

  1. Download the file. This file is a self-extracting executable.
  2. Select Run.

NOTE: If you do not see this option, you may need to download a evaluation copy of the WinRar™ or WinZip™.

  1. You will observe extraction of the individual files.
  2. Select Agree to the license agreement.
  3. Click Install to install the software components to the default Lexmark directory, or click Browse to change directories or create a new directory.
  4. Open your MFP's embedded web server or web page.
  5. Click on Settings or Configuration for older MFPs.
  6. Click on Embedded Solutions.
  7. Click on Install.
  8. Click Browse to locate, and select, the .fls file. This file location was specified in Step 5.
  9. Click Open.
  10. Be patient as the solution installs on your MFP.

Click here for a process illustration.

 

Still Need Help?

If you require additional assistance, please close this window, go to your product's support page and locate  Get In Touch with Lexmark! for contact information. NOTE: When calling for support, you will need your printer model/machine type and serial number (SN).

Please be near the products described in this article to expedite the support process and reduce call-back situations.



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