Use the printer's control panel to configure your Wi-Fi network and security settings on the printer and allow it to join the wireless network..
5GHz Note: As users move to faster networks, the need for wireless clients supporting 5GHz frequencies using 40MHz channel width becomes more prevalent. Lexmark has added this compatibility for a number of printers.
Check for the presence of 802.11 a/n under Menus (Settings) > Network/Ports > Network 1 > Network 1 Setup > Wireless > Compatibility.
If you do not see a/b/g/n or a/n modes, then you will need to update your printer's firmware to EC6; i.e., LW63.##.P638, or later. See Checking and Updating Firmware.
Also, if Lexmark Mobile Print was previously enabled, then it must first be disabled if you require 5GHz.
Products compatible with Lexmark MarkNet N8350 or MarkNet N8352 wireless adapter; see a list of these products under Properties in the title section above.
Other configuration methods available
- Consider configuring wireless settings from the printer's Embedded Web Server (EWS), if any of the following conditions apply:
- Your printer is connected to a wired network.
- The printer lacks a touch screen.
- Your installation software is not available.
- You do not have a local PC or USB cable.
- Consider the following options if you are using Wi-Fi Protected Setup (WPS):
- Personal Identification Number (PIN) or Push Button Configuration (PBC) Note: PBC requires turning on WPS Autodetection, found under Setup > Network/Ports > Network (#) > Network # Setup > Enable/Disable WPS Autodetection
- Initiate WPS from router's configuration web page, a button on the wireless router/AP, or printer’s PIN or PBC menu option (See Step 7 below).
Please reference your router's documentation or router's technical support services to find out more about this capability.
- Bonjour* configuration on Apple Macintosh or AirPrint of your printer supports it.
* Requires mDNS and DDNS to be enabled on the printer under Settings > Network/Ports > TCP/IP.
Configuring wireless settings from the control panel
Before proceeding to the steps below, you may want to review these tips:
- Know your network's wireless compatibility mode: 802.11 a/b/g/n.
- Know your compatibility mode's channel width: 20MHz, 40MHz, 20/40MHz.
- Know your wireless network name (SSID), passphrase, security mode and encryption type.
- Power-cycle (ON-OFF-ON) the printer with network cable detached in order to see Network 1. See Selecting Active Network Card if Network 1 never appears as a menu option; and again, verify the network cable is detached from the printer. The Active Network Card should be set "Auto" without Ethernet cable or "Network Card 1".
- If manually entering SSID and encryption values, it is crucial they be identical to those found on your router's AP.
|1 - 6||
Press Menu or Home. Depending on model of printer, you will press , , or .
Proceed to the following menu location: Network /Ports > Network 1 > Network 1 Setup > Wireless > Wireless Connection Setup.
This is also a good time to check 802.11 compatibility mode settings:
802.11b / g - 2.4GHz, 20MHz channel width
802.11b/ g / n - 2.4GHz, 20/40MHz channel width
802.11a / b/ g / n - 2.4 & 5GHz, 20MHz channel width
802.11a / n - 5GHz - 40MHz channel width (channel width is automatic if adapter detects 802.11a)
O networks found...
1 Network found or Other option
|8||Enter Network Name (SSID) and then press OK or the Checkmark.||
Select Network Mode.
(Infrastructure or Ad hoc)
Select Wireless Security Mode.
(Disabled, WEP, WPA-PSK, WPA2-PSK)
Select Encryption Type (Cipher).
(Auto, TKIP, AES)
Enter Passphrase* and then press OK or the Checkmark.
* Common mistakes include misspelled words and not recognizing spaces, underscores, symbols, or the capitalization of certain letters.
|13||Printer will attempt to connect to the network.|
|14||If unsuccessful, locate the Trouble Code, which may help determine the problem.||Ethernet 802.11 a/b/g/n Network Setup page|
Step 2: Verify Connection
Look at your Ethernet 802.11a/b/g/n network settings page.
|Status: Not Connected||Locate the Trouble Code near the bottom of the page or on the second sheet; i.e., "Can't Find Wireless Network".||See Trouble Code suggestions below.|
|Status: Connected||The printer should be successfully connected to your WLAN.||
Attempt to print, scan, or observe that you are sill able to access the embedded web server.
Forced 'Std. Network' setting prevents wireless configuration
If the Active Network Card is set to the Std. Network, not only will wireless configuration failure occur, but any printer already communicating wirelessly will lose connection since this setting forces a wired Ethernet connection only.
To do this from the printer's web page:
To do this from the printer control panel:
Wait! The printer will have to reset or reboot before it can attempt to join the active wireless network.
RESET NOTE: The printer has to reset because it cannot run concurrent wireless and wired network card options. This allows the printer to detect the newly activated network card option.
NIC – Network Interface Card
Active network card behavior
|Setting...||Selection behavior...||Good to know|
In this mode, the active network card will switch from STD NETWORK to NETWORK CARD 1 automatically, but only if the printer recognizes that the wireless print server has been configured and you have disconnected the network cable.
Note: It will show connected on the setup sheet only if the printer can complete client-to-AP authentication and association.
Network Card 1
In this mode, the active network card (MarkNet 8350/8352 wireless adapter) is forced ON.
This is evidenced by the presence of a Ethernet 802.11 a/b/g/n page if you print the Network Setup page.You will disable the wired Ethernet 10/100/1000 (Internal network adapter [INA, NIC]).
|Trouble code explanation||Possible cause and corrective actions|
|Cannot associate with wireless network
Signal Quality – (Unacceptable)
|Access point is not using WPA||
|Signal strength too weak
|Can't find wireless network||
Possible causes and suggestions include:
|Signal strength too strong||
Still need help?
If you require additional assistance, please see Contact information. NOTE: When calling for support, you will need your printer model/machine type and serial number (SN).
Please be near the product(s) described in this article to expedite the support process and reduce call-back situations.