C74x / X74x: '250.05' Paper Jam — Fail to Feed Paper from Multi-Purpose Feeder (MPF)
|Lexmark C746||Lexmark C748||Lexmark X746|
The printer’s operator panel displays a 250.05 Paper Jam error message, which indicates that the printer registers a sheet of paper as having jammed as it tried to feed from the front-loading Multi-Purpose Feeder unit. The Multi-Purpose Feeder (MPF) tray is the lower cover on the front of the printer. See image below of the actual error that appears on the display.
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NOTE: When the error message appears on the operator panel display it will include the printer area where the jam occurred. This will help you locate and clear the jam. Once the paper path is completely cleared of all jammed paper/media, the printer should resume normal printing.
Paper Jam Locations
|Click Image to Enlarge||Click Image to Enlarge|
NOTE: When dealing with a 250.05 Paper Jam on Lexmark C74x or X74x printers, do the following:
Try to locate and remove the jammed paper. Be sure any previous jams have been completely removed.
|2||Be sure that the paper in the MPF is loaded correctly and is not overloaded.|
Try cleaning the tires of the printer's MPF feed unit assembly; see steps below.
Cleaning the Pick Tires
Check whether the MPF feed rubber rollers/tires are loose or tight on their wheels. See image below.
Re-install the MPF feed unit assembly back into the printer. Ensure it is seated properly. Confirm that the entire paper path is clear before attempting to print again. Resend the print job to the printer.
Yes: If the issue persists after this test, a service action may be required in order to correct it. For assistance in setting up service, please contact Lexmark Technical Support or a local authorized service provider for additional assistance.
Please contact Lexmark Technical Support if you need additional assistance. NOTE: When calling for support, you will be asked for your machine/model type and serial number (SN). If you need help locating these, click here.
Please call from near the printer in case the technician on the phone asks you to perform a task involving the printer.