Technical Service Bulletin – Important Firmware Update (Base Firmware Level .P303) Instructions for Scan To Network Users (October 2013)
|Lexmark 6500e MFP Option||Lexmark C746||Lexmark C748|
|Lexmark C792||Lexmark C925||Lexmark C950||Lexmark X548|
|Lexmark X746||Lexmark X748||Lexmark X792||Lexmark X950|
|Lexmark X952||Lexmark X954|
Overview (October 2013)
Base code .P303 is now available for the following Lexmark printers and MFPs.
* An x denotes any number within a given model series.
Firmware update instructions:
Basic and Premium Scan to Network (SNF app) Users!
Failure to update your version of SNF before updating your printers base code levels will result in an unusable SNF application with the following observable symptoms:
|You have SNF version v3.8.4 or older...||First update your version of Scan to Network to v4.1.15...||You can proceed to update your device to base firmware EC3 (.P303).|
|You have already updated firmware and lost SNF functionality..||
NOTE: Please contact your sales sentative or Lexmark Technical Support
|You will be provided an interim (.P315) firmware package to exclusively address this issue.|
Settings > Device Solutions > Solutions (eSF)
Firmware Release Notes
|Printer Model||(.P303) Firmware Release Notes|
|C746 ,748||Click here.|
|X744, 746, 748|
|C925 and X925|
|C950 and X95x Series|
Please contact Lexmark Technical Support for additional assistance. NOTE: When calling for support, you will need to know your printer model/machine type and serial number (SN).
Please call from near the printer or near a computer in case a technician on the phone requests that you perform a task on either one these devices.