Hole Punch and Staple Positions in the Wrong Location on Wide Format Printers Equipped with the Advanced Finisher Option
|Lexmark C925||Lexmark C935||Lexmark C950|
|Lexmark W840||Lexmark W850||Lexmark X860||Lexmark X862|
|Lexmark X864||Lexmark X925||Lexmark X940e||Lexmark X945e|
|Lexmark X950||Lexmark X952||Lexmark X954||Optra W810|
The staple or hole punch locations are incorrect with 11x17 or A3 (420 x 297 mm) media. Mixed-size media causes 11x17 output to get stapled upside down or in the wrong orientation.
Other symptoms include:
|When document prints...||And, when the output is stapled...|
|Page 1 comes out "right side up"...||The 11x17 page is stapled upside down.|
|Page 2 comes out "upside down" (rotated)...|
|Page 3 comes out "right side up"...|
All wide-format printers that accept 11x17 paper.
Rotate the image 180 degrees to alter the staple and hole punch positions. Otherwise, contact Lexmark Technical Support to inquire about a special product request to change the device's normal operating behavior.
Printer design affects the way landscape pages exit the printer; landscape-orientated pages exit the printer with the beginning margin at the "bottom" and this will affect staple jobs using mixed media and orientation since pages are typically stapled or hole punched at the "top" or left side.
If you require additional assistance, please see Contact information. NOTE: When calling for support, you will need your printer model/machine type and serial number (SN).
Please be near the products described in this article to expedite the support process and reduce call-back situations.