24x Paper Jam
|Lexmark C910||Lexmark C912|
Jams in one of the four possible tray locations will result in a 24 Paper Jam message, where is the number of the tray where the jam has occurred.
The locations of the various possible paper jams are highlighted in the graphic below.
Note: 241 Paper jams taking place in tray 1 and stopping about 5cm (approx. 2 inches) out of the tray can be caused by paper hitting the turn guide door (see picture below).
Check the following:
Clearing 241- 244 paper jams:
|You have cleared the paper path, and...||See contact information below to speak to a member of Lexmark's technical support team for further diagnosis.|
|you are loading paper properly into the tray, and...|
|you are sure this is an acceptable media type for this printer|