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How to Setup Password (PIN) to Release Held Faxes from a Lexmark MX310dn Multifunction Printer

Document ID:HO3909

Usergroup :External
09/13/13 Properties  


How to configure; Unable; Set up PIN; Setting up password to release held fax;



You can set up a password or Personal Identification Number (PIN) code in a Lexmark MX310dn Multifunction Printer (MFP) in order to prevent any user to print the received faxes until the password is entered. This document will outline the steps on how to do this.

IMPORTANT! If you are unable to find the option to set up the security password while following the procedure below, it is possible that the printer is not yet running with the latest firmware code that contains this feature. In this case, please contact Lexmark Technical Support to obtain a copy of the latest firmware. Lexmark Technical Support Representatives will be more than willing to help you should you require assistance with the update procedure.


How to Setup Password

Step Action


Open a Web browser. In the address line, enter the IP address of the MFP being configured using this format: http://ip_address/




Click Configuration.




Click Fax Settings & Analog Fax Setup under Default Settings.




Scroll down and look for Holding Faxes and then click it.




Select Always On for Held Fax Mode.




Define a Print Faxes Password in the field.




Click Submit.



Releasing “Held faxes” for printing

Step Action


Using the keypad down arrow button, select Release Held Faxes and then press the ‘OK’ button.




Enter the defined password in the Print Faxes Password field.




Press OK. The printer will release/print any received held fax jobs.



Still need help?

Please contact Lexmark Technical Support if you need additional assistance. NOTE: When calling for support, you will be asked for your machine/model type and serial number (SN). If you need help locating these, click here.

Please call from near the printer in case the technician on the phone asks you to perform a task involving the printer.


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