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Lexmark MX511de – The Fax Icon Does Not Show on the Home Screen

Document ID:SO7460

Usergroup :External
09/12/13 Properties  


Missing fax icon on operator panel display; Cannot locate icon on op panel; Fax icon is not displayed on printer panel screen; Function not available; Incomplete home screen icons;


What you will see

The fax icon is not available on the home screen of a Lexmark MX511de printer.

NOTE: The following settings are true in this scenario:

  • The “Fax settings” which is found on the printer control panel  > Settings is already set to Analog.
  • The Fax function is enabled under Embedded Web Server (EWS) > Settings > General Settings > Home screen customization.

Click Image to Enlarge


Recommended solution

Restore the fax function following the steps provided below:

Step Action
1 On printer Control Panel, press *411.
2 Select item number three (3) Fax settings.
3 Select item number six (6) Reset Fax settings.
4 Select item number three (3) All fax user and modem settings.
5 Reboot the printer.


Still need help?

Please contact Lexmark Technical Support if you need additional assistance. NOTE: When calling for support, you will be asked for your machine/model type and serial number (SN).

Please call from near the printer in case the technician on the phone asks you to perform a task involving the printer.


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