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Lexmark MX511de – The Fax Icon Does Not Show on the Home Screen

Document ID:SO7460
 
09/12/13 Properties  

Problem

Missing fax icon on operator panel display; Cannot locate icon on op panel; Fax icon is not displayed on printer panel screen; Function not available; Incomplete home screen icons;

Solution

What you will see


The fax icon is not available on the home screen of a Lexmark MX511de printer.

NOTE: The following settings are true in this scenario:

  • The “Fax settings” which is found on the printer control panel  > Settings is already set to Analog.
     
  • The Fax function is enabled under Embedded Web Server (EWS) > Settings > General Settings > Home screen customization.

Click Image to Enlarge

 

Recommended solution


Restore the fax function following the steps provided below:

Step Action
1 On printer Control Panel, press *411.
2 Select item number three (3) Fax settings.
3 Select item number six (6) Reset Fax settings.
4 Select item number three (3) All fax user and modem settings.
5 Reboot the printer.

 

Still need help?


Please contact Lexmark Technical Support if you need additional assistance. NOTE: When calling for support, you will be asked for your machine/model type and serial number (SN).

Please call from near the printer in case the technician on the phone asks you to perform a task involving the printer.

 



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