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CSx10 & CXx10 — Print Quality Issues

Document ID:SO7446
 
09/11/13 Properties  

Problem

Print Quality; Color Missing; Very Light Print Output; Missing Color Plane; Very Light Color; One Color; Light Vertical Lines; Ghost; Residual Images; Edge background; White Voids; White Gapping; Solid Color Print; Colored Background; Solid Black Pages; Horizontal Black Stripes; Repeating Marks; Voids Every Third Page Printed; Repeating Horizontal Lines; Poor Toner Transfer at the Top of Pages; Non-Repeating Marks on the Front Side of Page; Mixed Color Background; Milky; Runny Print; Image Misalignment; Color Shifting; Horizontal Lines; Dark Vertical Lines; Powder Defect on Pages; Roller Marks on the Rear Side on Pages Printed; Printing Hieroglyphic; Strange Symbols; Characters on Pages Printed; Streaks; Marks; Splotches; Clouds near the Edges of the Printouts; Missing Spots; Print Voids when Printing Duplex; Non-Repeating Marks on the Back Side of Page; Smearing; Smudging; Poor Fuse Grade;

Solution

Overview


Below is a detailed list of print quality defects that can occur on the Lexmark CSx10 and CXx10. Choose the print sample that most closely matches the defect you have encountered, and then refer to the link provided with the image for troubleshooting suggestions.

 

 

Print Samples


Color Misalignment

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Color Missing (All Colors)

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Color Missing (One Color)

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Horizontal Lines
(Repeating)


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Horizontal Lines
(Non Repeating)


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Milky /
Treeing


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Non-Repeating Spot
on BACK Side


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Non-Repeating Spot
on FRONT Side


Click Here for More Information
Repeating Marks /
Voids


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Repeating Marks / Voids
(Every 3 Pages)


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Residual Image /
Ghosting


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Smearing /
Smudging


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Solid Background
(C , Y, M, or K)


Click Here for More Information
Solid Background
(Mixed Color)


Click Here for More Information
Printing Hieroglyphic /
Strange Characters

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Vertical Line / Band (Dark)

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Vertical Line / Band (Light)

Click Here for More Information
Poor Fuse Grade

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Dark Edge /
PC drum Wear


Click Here for More Information

Roller marks
on the back side


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Solid Black Pages


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Poor Toner Transfer
at Top of Page

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White Spots on Duplex


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Powder Defect


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 Horizontal Black Stripes

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Light Edge / White Gapping

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Edge Background

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Colors Too Dark


Click Here for More Information

Black Shading Covering
Partial or Entire Page

Click Here for More Information
Edge to Edge Black


Click Here for More Information

 

 

Contacting Lexmark


Please contact Lexmark Technical Support if you need additional assistance. NOTE: When calling for support, you will be asked for your machine/model type and serial number (SN). If you need help locating your printer's model type and serial number, click here.


Please call from near the printer in case the technician on the phone asks you to perform a task involving the printer.

 



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