Unable to Cancel a Print Job From the Operator Panel in Mac OS X 10.6.x
|Lexmark Pro4000||Lexmark Pro4000c||Lexmark Pro5500|
Lexmark Pro4000; Lexmark Pro5500 Series; Mac OS X 10.6; USB / Network
It takes very long to cancel a print job from the Mac through the Cancel or "X" button in the printer's operator panel. This happens when printing a multi-page PDF file with ten or more copies, Images per page set to 16, and Print 16 copies per page is checked. See image below, (click image to enlarge it).
A possible issue with the current bi-directional support will cause this.
To cancel the print job, do the following steps.
Step Action Click Image to Enlarge 1 Go to System Preferences > Print & Fax. 2 Select the printer from the list and double-click to open the Print Dialog Box. 3 In the print dialog, select the job and press the cancel button at the top.
Still Need Help?
If you need additional assistance, please contact Lexmark Technical Support. NOTE: When calling for support, you will be asked for your machine/model type and serial number (SN). Please call from near a computer and printer in case the technician on the phone asks you to perform a task involving one or all of these devices.