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Toner Leaking or Spilling in the Tray on a Lexmark CS310, CS410, CS510, CX310, CX410, and CX510

Document ID:TE591
 
09/02/14 Properties  

Problem

Leaks; Peppering; Leaking; Toner spill in the tray; Toner bomb; Explosion; Dirty; Print quality problem; Excess; Developer spill; Spilled; Dumping;

Solution

What you will see


Dark purple toner drips or spills inside the printer's paper tray. See sample picture below.

Click Image to Enlarge 

 

 

Troubleshooting
 

  1. If toner is leaking at the photoconductor drum, please see this document for continued troubleshooting.
  2. If dark purple toner (waste toner) is leaking into your paper tray, a service call may be required. Please contact Lexmark Technical Support for other troubleshooting suggestions.

 

 

Contacting Lexmark


Please contact Lexmark Technical Support if you need additional assistance. NOTE: When calling for support, you will be asked for your machine/model type and serial number (SN). If you need help locating these, click here.


Please call from near the printer in case the technician on the phone asks you to perform a task involving the printer.
 

 

 



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